Terms of Service

These terms cover your use of stephaniebasters.com. Working together one-to-one is covered by a separate client agreement, which you’ll receive before we start.

1. About these terms

This website is run by Stéphanie Basters (KvK 92899889, VAT NL004991263B85, Verspronckweg 150-C31, 2023 BP Haarlem, the Netherlands). By using this website, you agree to these terms. If you don’t agree, please don’t use the site.

2. Using this website

• You may browse, read and share links to this website for personal, non-commercial use.
• You agree not to misuse the site, for example by attempting to break its security, sending spam through its forms, or copying it automatically.
• I do my best to keep the information accurate and the site available, but I can’t guarantee it will always be complete, current or uninterrupted.

3. Intellectual property

All content on this website, including text, the Stéphanie Basters name and logo, photography, graphics and design, is owned by or licensed to Stéphanie Basters and protected by copyright and trademark law. You may not copy, reproduce, republish, sell or adapt any of it without my written permission. Quoting a short passage with clear credit and a link back is welcome.

4. Not medical or psychological treatment

The content on this website is for general information and inspiration. It is not medical, psychiatric or psychological advice, diagnosis or treatment, and it does not create a client relationship.

Coaching and counselling are not a substitute for care by a doctor, psychiatrist or psychologist. If you are in crisis or experiencing a medical or mental health emergency, please contact your GP, a crisis line, or local emergency services right away.

5. Services and service boundaries

• Programmes and prices shown on this website are an invitation, not a binding offer. An agreement only comes into existence once we both confirm it in writing through the client agreement.
• The client agreement sets out what’s included, scheduling, payment, rescheduling and cancellation. If it differs from this website, the client agreement applies.
• I work in an effort-based way. Deep inner work is a collaboration, and I can’t promise specific results. Testimonials reflect individual experiences, not guaranteed outcomes.
• You remain responsible for your own choices, actions and wellbeing during and after our work together.
• Prices are in euros and include VAT. The 12-week and 16-week programmes can be paid in full or in instalments (the total is then slightly higher). The Edge pilot programme is pay in full only.

6. Discovery calls

The free discovery call is a no-obligation conversation to see whether we’re a good fit. Either of us may decide not to continue, with no explanation needed.

7. Links to other websites

This site links to other services, such as Calendly, Instagram and LinkedIn. I’m not responsible for their content or how they handle your data.

8. Liability

To the extent permitted by law, I am not liable for any damage arising from the use of this website or reliance on its content. Nothing in these terms limits liability that cannot be limited under Dutch law.

9. Privacy

How I handle your personal data is explained in the Privacy Policy.

10. Changes and applicable law

I may update these terms from time to time; the date at the top shows the latest version. These terms are governed by Dutch law, and any disputes will be submitted to the competent court in the Netherlands.

11. Contact

Questions about these terms? Email info@stephaniebasters.com.